What are the best ways to select candidates?
The post, The Interview Illusion, talked about the common self-deception that managers can read people well during an interview. Unstructured interviews are an unreliable way of selecting candidates. So which approaches are stronger?
Here are three suggestions.
Situational Assessments
The most accurate way to assess whether someone is suitable for a job is to observe them on the job and measure their output.
This approach suits operational jobs very well.
Customers
What is the essential, actually mandatory, prerequisite for a business to exist?
I have asked this question of hundreds of managers and business owners and their usual answers include an idea, money, capital, a product, funding, staff, a name, a brand, a registered legal entity and so on.
It is always a surprisingly long time before the correct answer emerges.
Our inability to perceive the world around us is a fascinating area of psychology. For managers this is dangerous. Below are a couple of examples which may help us to see just how much we miss.
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