Body Language: Your Reception Area
I enjoy company receptions. They reveal so much about a company. It's body language for companies. When you learn how to read a company's body language, and whole range of insights are available.
Company receptions in particular are now very revealing. In the good ole days, companies used to employ a receptionist to sit at the front desk, welcome visitors and answer the phones. No longer. That is a tough change for customers who now have to battle with voicemail, door bells and automated attendants.
A couple of weeks ago I was in court as a witness during a civil case. A friend and business associate became involved in an business arrangement that went sour. It ended up in court so you can guess that they didn't manage to find any easy resolution. As a business associate, I was able to give a valuable point of view.
The first lesson is a reminder to avoid court if at all possible. It is expensive and time consuming and a massive distraction from business.
This was my first experience in a Singapore Court.
What data can not tell you.
I don't have a GPS. Well strictly my phone has one and I did play with it for a while however I never got around to subscribing for the map updates and it remains one of my phone's many unused features. Instead Google maps is my friend. So when I'm meeting a new client, Google is open, the destination is found and the route is planned. I don't always estimate the travel time correctly however I rarely get lost.
So it's always been a source of wonder to me how someone can get lost with a GPS.
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