Body Language: Your Reception Area
I enjoy company receptions. They reveal so much about a company. It's body language for companies. When you learn how to read a company's body language, and whole range of insights are available.
Company receptions in particular are now very revealing. In the good ole days, companies used to employ a receptionist to sit at the front desk, welcome visitors and answer the phones. No longer. That is a tough change for customers who now have to battle with voicemail, door bells and automated attendants.
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